Hotelplan - Inghams Learning Portal
Hotelplan, one of the UK's largest holiday groups, asked us to build a bespoke Learning Management System (LMS), populated with training content that would encourage agents to turn to Hotelplan holidays in preference to its rivals.
Hotelplan was involved at every step, and much of its existing content was incorporated into the training modules. They cover both the specifics of a Hotelplan break and the background information that would inform an agent's discussions with a customer. There was a large amount of information that needed to be easy to find and we met that challenge through intelligent content sorting.
The system is available on desktops or mobile devices, providing trainees with access at any time they are free to learn